Every piece of information you provide on Dhaka Bate is stored with the highest level of security. This policy clearly explains what data we collect, why we collect it, and what rights you have.
This Privacy Policy ("Policy") applies to the Dhaka Bate platform and all associated services. By registering or using any service on Dhaka Bate, you agree to this Privacy Policy.
Dhaka Bate treats your privacy with the utmost respect. We believe that when someone entrusts a platform with their personal information, that is an act of trust — and protecting that trust is our foremost responsibility.
If you have any questions after reading this policy, reach out to [email protected]. Our team is ready to assist you in Bengali.
Dhaka Bate only collects information that is necessary to operate our services. Your data is never sold to advertisers or shared with third parties — except where required by law.
Various types of information are collected when you create and use your Dhaka Bate account. See the full breakdown below:
| Data type | Purpose | Required? |
|---|---|---|
| Name & Mobile Number | Account Registration & Communication | Yes |
| NID / Passport | KYC verification and age confirmation | Yes |
| IP Address | Security and geographic verification | Automatic |
| Transaction History | Financial Records & Regulatory Compliance | Yes |
| Game History | Fair Gameplay Assurance | Yes |
| Marketing Preferences | Promotional communications | Optional |
Dhaka Bate uses the data it collects solely for specific, legitimate purposes. Your service quality is always the priority before any data is used.
Dhaka Bate never shares your data with third parties for advertising purposes. Your personal information is not passed on to any affiliate or partner companies.
Dhaka Bate uses industry-leading technology to protect your data. Below is a detailed overview of our security framework:
That said, no one can guarantee absolute security on the internet. We strongly encourage you to keep your password secure and enable 2FA on your account.
Dhaka Bate's website uses a limited number of cookies — small files stored in your browser that help improve platform performance.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
Dhaka Bate does not retain data longer than necessary. Different types of data are subject to separate retention policies:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal compliance |
| Transaction records | 7 Years | Financial regulatory requirements |
| KYC Documents | 5 years after account closure | AML Laws |
| Game History | 3 Years | Dispute Resolution |
| Communication logs | 2 Years | Customer Service Quality |
| Session / IP logs | 6 Months | Security monitoring |
Once the retention period expires, data is securely deleted or anonymised. Legal obligations may require extended retention in certain cases.
As a Dhaka Bate account holder, you have full control over your personal data. The following rights can be exercised at any time:
You can request a complete list of all data Dhaka Bate holds about you. It will be provided within 30 days.
You can request corrections to any inaccurate or outdated information. Contact support and it will be resolved promptly.
You may request account closure and deletion of your data — all data beyond legal retention obligations will be removed.
You can opt out of marketing communications or object to specific uses of your data — at any time.
You may request a copy of your data in a structured, machine-readable format.
To exercise any of your rights, email us at [email protected] or reach out via live chat.
Dhaka Bate is strictly for users aged 18 and above. We never knowingly collect data from minors. Age is verified at registration and confirmed through NID.
If it comes to our attention that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you believe a child or minor has created an account on Dhaka Bate, please contact [email protected] immediately. We will take swift action.
Dhaka Bate may update this privacy policy from time to time. When changes are made:
Continued use of the platform after any update constitutes acceptance of the revised policy. For any questions, contact [email protected].
Your data and funds are protected to the highest standard at Dhaka Bate. Transparent policies, Bengali-language support, and easy mobile payments — get started today.